My Visit to Citizen Service Center.

It is a 15 Police Facilitation Center in F-6/1 , the heart of Islamabad.

It is great to see improvements in different organizations in one’s country. Islamabad has usually had an edge over the rest of the country. The latest improvement has been in the establishment of this Citizen Service Center. It was good to hear that it was Ahsan Iqbal the Interior Minister, and Sultan Azam Taimoori IG Police who initiated the establishment of this office. This center was opened in May 2018. It is the first of its kind, (I certainly hope it isn’t the last!)

The Sub-inspector Abid Mehmood was incharge there, and gave me all information needed. He was extremely cooperative. Once he learnt I was a writer and blogger, he personally gave me a round of this office and gave permission for me to take these photographs.

So, if you have any problem, you can come to inform the police here.

Facilities at the Center:

The best thing is that it has a one-window operation.

They settle almost all issues for you. If you have been to your local police ‘thana‘, and they aren’t filling in the FIR, then you can get it done here. The renewal of your driving licence too can be done here. If you are going to buy a car or vehicle, you can get it verified here, to check for any police record against that vehicle.

One very important thing that every one of us must do is, E to give CNIC card photocopies, and details about all domestic help working at their residence, here.  Even the part-time help and their work and timings need to be given here. This is a very important security thing that each of us must conscientiously do.  I suppose it also includes all the times that you fire a servant, cook or driver, so you inform them. This will make sure the person isn’t on your list anymore.

On the photograph you can find all the different problems that are solved here. As you can see it is a varied and long list.

All foreigners and Pakistanis are facilitated here.

How you can go about solving your problem:

As I said, every ‘problem’ is an ‘opportunity’ to learn.  I learnt that if you lose a passport, (or any important document like your degree or any such thing, )  you have to make an affidavit (from any nearby stamp paper office,)  they have the format requirement with them, then take it to this Citizen Service Center of Police to get an FIR and Registration of case done. Hopefully it will just take around ten minutes (depending on how much rush there is.)  It is done quickly. In my case, once the registration was done, I had to  take this paper  to the passport office. The rest will be done by the the passport office.

This service center is where you come and register any contract you make with your tenant, or notify how many domestic help personnel you are keeping. Give the details here.

Finally, you will have a proper police protection if a tenant is misbehaving or not cooperating with you.  They will support you in eviction process if needed.

So, just visit this center, and they will help you with solving your problem.

They have a cooperative and efficient staff. The token system ensures that you get your turn properly. I know, this sounds funny, but in  our previous police stations, such things were’n’t there. So it is good to see it in action here.

Transparent reporting system:

What I specially liked was the system of the computer screen, so that I could see exactly what the person was writing regarding my report. I could check it along too. So, this makes it quicker and easier.

Lets us hope more Service Centers by Police are built in every city of Pakistan. This is a step in the right direction. I am so happy about this, so ladies can also feel safe and comfortable, visiting a police service station like this one.

Hope you don’t have to visit a Police station, but if you do,  this place is easily accessible now. Stay blessed and protected, dear Reader. 🙂

 

 

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